Delivering Field Service applications is one of the most obvious value propositions for delivering mobile applications. By enabling your remote workforce with access to workorders, trouble tickets, or local/remote inventory information, your people become more efficient. These efficiency gains are generated through:
- Entering the data one-time at the point of activity
- Enforcing business rules to ensure process compliance
- Reducing errors with data entry strategies (barcode readers, magstripe readers, cameras, RFID, etc.)
- Enabling the ordering/updating of local/remote inventory
- Capturing related information for related processes
- Managing activities of remote workforce
- Providing greater visibility into the enterprise for higher customer satisfaction
- Capturing customer signatures to reduce the paper requirements
- Tracking progress or status through global positioning (GPS)
Please contact us to find out more about our Field Service solution!